At NU PERU, we want you to be completely satisfied with each and every purchase. We believe that the creation of a bridge between consumers and world artists depends on high quality products and extraordinary customer service.
Items returned after 30 days, but within 90 days, will be credited at the current selling price. A refund will be issued as a merchandise credit to be used on your next purchase/exchange. Items returned after 90 days will be shipped back to the customer.
Please note that original shipping charges are not refundable. Additional shipping charges will not be applied on any exchange order if the merchandise is of equal or lesser value.
Allow up to three weeks for your return to be received and processed. If we have your email address, we will send an email confirming that your return or exchange has been processed. You may also check the status of your return by logging on to your account and viewing your order history. s are returned within 30 days (with tags attached). Your refund for the returned merchandise will be credited back to the original order payment method.